The Cape Dory Board

Agreed!

Bob M-J
Tartan 37 "Osprey"

Ureeka!!! After a six months wait my oval cowel vents arrived yesterday and the quality is superb. We can drop the scam threat but I would certainly maintain a yellow flag if ordering again from Blue Water Hdwe. Scott just doesn't get it when it comes to customer service. If he were only up front wi...

Scott advised that my cowell vents were shipped to the powder coater last week and claimed they would be shipped Monday 2/1/10. He even sent me a picture of them. I sent e-mail yesterday and today asking for a tracking #. I am not holding my breath as one promise after another has not been met. I've...

Last I heard he was expecting to hear they were to be shipped this past Momday and that he would notify me if the shipment was made. Guess what? I haven't heard back yet,
When he told me of the pending shipment I told him I wasn't going to hold my breath.

I have recievd the following email response regarding my SS cowel vents. If anyone else has recieved a similar response I'd love to know. In the meantime I'm holding temper/breath "Dear Bob, I have a shipping date of 20 days from our factory. At 20 days, 4-5 days air freight to America and 4-5 ...

I am another with delivery problems from Blue Water Hdwe. I ordered two cast SS cowel vents for my Tartan 37 early last Sept. and, to date, have only received the deck plates. After numerous frustrating e-mails I was told, by Scott, over a month ago that he has changed manufacturers. My last e-mail ...